Rochester, NY


Background Information:

Our very successful, New York City-based organization has recently opened a brand new office in Rochester, NY and we are ready to take Rochester by storm. We’re looking for several key individuals to grow our team and deliver solid results from the beginning. We’re looking for motivated, energetic individuals that can hit the ground running and immediately start delivering value for our clients and our team. This position requires enthusiastic, optimistic individuals who are well spoken, team players.

Main Tasks & Responsibilities:

This position is primarily responsible for managing files, information gathering, research, general database maintenance, and other duties as assigned. This position also serves as a support for the reception desk area, so a positive, inviting and personable demeanor is key. Responsibilities include, but are not limited to:

  • Filing
  • Projects, as assigned, such as gathering information by phone, letter, email or in person
  • Research, as assigned, for a variety of projects
  • Recording and updating databases
  • Photocopying and scanning documents
  • Sorting and handing out mail
  • Supporting the reception desk, as assigned 

Education & Experience: 

  • High school diploma
  • Understanding of basic administrative and clerical procedures
  • Knowledge of computers and relevant software applications
  • Knowledge of customer service principles and practices
  • Keyboard skills
  • Some previous experience preferred

Key Competencies:

  • Excellent communication skills – both written and verbal and in writing with superiors, colleagues and both internal and external customers
  • Professional personal presentation
  • Customer service orientation
  • Information management
  • Organizing and planning
  • Attention to detail
  • Ability to maintain confidentiality regarding sensitive information, including Royale Class information and client-specific information
  • Initiative – able to determine when to push and when to pull
  • Judgment – know when enough is enough
  • Tenacity – keep going, even when others give up
  • Resiliency – when you fall, get back up and try again
  • Stress tolerance – don’t let the pressure get to you
  • Ability to work under pressure and consistently deliver results
  • High energy level – love coming to work!
  • Planning skills, and more importantly, the ability to execute those plans successfully

Interested in this position? Upload your resume below and a member of our recruiting team will get right back with you.

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