Nancy R. - Director Claims Department, Healthcare

I am Royale Class – they helped me reduce backlog in my claims department

We called on Royale Class because we knew of the work that Lori A. Sottilotta (CEO and President) had done in the past. We knew that Lori was the type of consultant that had the reputation of getting the job done, and exceeded expectations. At the time, my department had a backlog of 50,000-plus claims from Medical to Hospital claims. We also had an additional backlog of Appeals or Correspondence.

We needed help and we needed help fast.

We asked Lori what can you do for us? How many people can you get here within a week – her reply was, “What do you need and how many people would you like and I will ensure they are there by Monday.”

Not only were they here on Monday - they all had been cleared via HIRE-RIGHT. We continue to do business with Lori and Royale Class Inc. because we can depend on them, they get the job done and they do it WELL. We are very thankful for their ongoing support.

Nancy R. – Director Claims Department, Healthcare